At Elite Gadget Pro, we want you to be completely satisfied with your purchase. If you are not happy with your order, we’re here to help with easy returns and exchanges.
1. Eligibility for Returns
- You may request a return within [5 to 7] days of receiving your order.
- To be eligible, items must be:
- Unused, unworn, and in the same condition as received.
- In the original packaging with all tags, manuals, and accessories included.
- Certain items (e.g., clearance items, hygiene products, or digital goods) may be non-returnable.
2. Exchange Policy
- Exchanges are available for defective, damaged, or incorrect items.
- If you wish to exchange for a different product, you may need to return the original item and place a new order.
3. Return Process
- Contact our support team at [elitegadgetspro@gmail.com] with your order number and reason for return.
- Once approved, you will receive instructions on how to return the item.
- Ship the product back to us at the provided return address.
4. Shipping Costs
- Customers are responsible for return shipping costs, unless the item was damaged, defective, or incorrect.
- Original shipping fees are non-refundable.
5. Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection.
- Approved refunds will be processed back to your original payment method within [insert timeframe, e.g., 5–10 business days].
6. Damaged or Defective Items
If you receive a damaged, defective, or incorrect product, please contact us within [7 days] of delivery for an exchange or full refund.
7. Contact Us
For any questions about returns and exchanges, please reach out to our customer support team:
Elite Gadget Pro
Email: [elitegadgetspro@gmail.com]
Phone: [+92 329-7294364]